cmurrenIV

Listen Generously Listening is more than simply “not speaking.”  Give people your undivided attention.  Be present and engaged. Quiet the noise in your head and let go of the need to agree or disagree.  Listen with care and with empathy.  Most importantly, listen to understand. The Murren Way Do it safely, right, on time, and on budget. Through our diversified services, teamwork approach and total commitment to quality, C. A. Murren offers the highest levels of industrial site development performance. Comprised of dedicated hands-on professionals, we are committed to excellence – delivering the utmost in safety, efficiency and productivity. The [...]

Honor commitments Deliver on your commitments and meet deadlines every time.  This includes being on time for all phone calls, appointments, meetings and promises.  Do what you say you are going to do when you say you are going to do it.  If a commitment can’t be filled notify early and agree on a new commitment to be honored. The Murren Way Do it safely, right, on time, and on budget. Through our diversified services, teamwork approach and total commitment to quality, C. A. Murren offers the highest levels of industrial site development performance. Comprised of dedicated hands-on professionals, we [...]

Be Proactive Anticipate customer needs.  Solve problems before they happen by anticipating future needs and addressing them today.  Preventing issues is always more effective than fixing them. The Murren Way Do it safely, right, on time, and on budget. Through our diversified services, teamwork approach and total commitment to quality, C. A. Murren offers the highest levels of industrial site development performance. Comprised of dedicated hands-on professionals, we are committed to excellence – delivering the utmost in safety, efficiency and productivity. The foundation for it all is our unique culture.  Above is one of the 30 “Fundamentals” that  describe the daily [...]

Take ownership Take personal responsibility for making things happen – somehow, someway.  Respond to every situation by looking for how we can do it, rather than explaining why it can’t be done.  Be resourceful and show initiative.  Don’t make excuses.  Take the extra step to solve the problem.  See issues through to their completion. The Murren Way Do it safely, right, on time, and on budget. Through our diversified services, teamwork approach and total commitment to quality, C. A. Murren offers the highest levels of industrial site development performance. Comprised of dedicated hands-on professionals, we are committed to excellence – [...]

Get clear on expectations Create clarity and avoid misunderstandings by discussing expectations upfront.  Establish mutually understood objectives and deadlines for all projects, issues, and commitments.  Confirm your communication by asking others to repeat back their understanding to ensure total clarity and agreement. The Murren Way Do it safely, right, on time, and on budget. Through our diversified services, teamwork approach and total commitment to quality, C. A. Murren offers the highest levels of industrial site development performance. Comprised of dedicated hands-on professionals, we are committed to excellence – delivering the utmost in safety, efficiency and productivity. The foundation for it [...]

Be a fanatic about response time. People expect us to respond to questions and concerns quickly, whether it's in person, on the phone, or by e-mail.  Keep all those involved continuously updated on the status of outstanding issues.  Getting back to people promptly is one way to demonstrate your passion for excellence. The Murren Way Do it safely, right, on time, and on budget. Through our diversified services, teamwork approach and total commitment to quality, C. A. Murren offers the highest levels of industrial site development performance. Comprised of dedicated hands-on professionals, we are committed to excellence – delivering the [...]