Fundamental #8 – Honor Commitments
Deliver on your commitments and meet deadlines every time. This includes being on time for phone calls, appointments, meetings, and promises. Do what you say you're going to do when you say you're going to do it. If a commitment can't be fulfilled; notify early and agree on a new commitment to be honored. The ability to follow up on what is promised may be one of the most important qualities you can ask for in a person, and the most important mechanism behind a successful working team. If you don't honor your commitments, it has a domino effect that [...]