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Fundamental No. 16 – Walk In Your Customer’s Shoes

Who is your customer? According to Peter Drucker, "a customer is anyone that can tell you 'no'", and similarly, Sam Walton asserts that "There is only one boss. The customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else." That's pretty big stuff. In your world and within the company, who has the ability to say 'no' to you? Yes! Believe it or not, we all have customers. Every person in the company has at least one customer that they must satisfy, and that's why fundamental number 16 is [...]

By |2017-07-14T12:51:27+00:00July 14th, 2017|News|Comments Off on Fundamental No. 16 – Walk In Your Customer’s Shoes

Fundamental No. 14 – Deliver Results

Deliver Results - Be productive.  While effort is appreciated, we reward and celebrate results.  Set high goals, use measurements to track your progress, and hold yourself accountable for achieving those results. The 5 Game Changers that Ensure a Manager Delivers Results On Time: Great Organizational Skills - a manager who gets results is one who can plan, outline, delegate Good Enough is Good Enough - the best managers don't try to be a perfectionist and have learned to recognize when a job that is not perfect is still done right. Team Work - an effective manager knows that effective leadership [...]

By |2017-06-30T12:53:54+00:00June 30th, 2017|News|Comments Off on Fundamental No. 14 – Deliver Results

Fundamental No. 13 – Work Smart

Work Smart - Be organized and plan your work for maximum efficiency. Have all the tools necessary before starting your work. Be thoughtful about your schedule, and have a game plan for your calls, your tasks, and your workday.  Know the priorities and work on them first. Work with a sense of urgency and get stuff done. Hard Work vs. Smart Work Is it important to work hard or not?  Yes. Of course, you have to be ‘smart’ about working hard, but hard work always pays. Just being smart or working smart is only half of the real story. The [...]

By |2017-06-23T12:44:27+00:00June 23rd, 2017|News|Comments Off on Fundamental No. 13 – Work Smart

Fundamental No. 12 – Be Positive.

Be Positive - You have the power to choose your attitude. Choose to be optimistic and see the possibilities. Give people the benefit of the doubt. Optimism creates energy and energy creates success. Positive thinking: Positively Ridiculous? For all those glass half-empty types, let's dive right into the negative side of this fundamental: reasons why a positive mental attitude doesn't work. (For glass half-fullers: don't worry, there will be a rebuttal): 1. Negative thinking is more realistic. 2. Positive thinking won't change the reality of things, and positive thinkers have no clue about the real world. 3. Positive thinkers are annoying and [...]

By |2017-06-16T14:38:00+00:00June 16th, 2017|News|Comments Off on Fundamental No. 12 – Be Positive.

Fundamental No. 11 – Be Consistent

Let's define Consistent: Logically ordered and/or following the same pattern. Unchanging; steady. Being in conformity with a set of rules, guidelines or policies. Fundamental No. 11: Be Consistent. Follow our operating procedures to ensure consistency and high performance. Consistency is critical to ensuring that both internal and external customers know exactly what to expect. Think from a process viewpoint. Highly successful companies have a process orientation that produces consistency.  They look to create standardized best practices for every action. The reason Charlie Murren came up with the 30 fundamentals that we discuss every morning in our huddle is to establish the foundation to produce [...]

By |2017-06-06T13:53:46+00:00June 6th, 2017|News|Comments Off on Fundamental No. 11 – Be Consistent

Celebrating Success for Our Elba Island Crew of the Month

Congratulations to our team at the Elba Island Liquefaction Project who received the Crew of the Month award.  The Crew of the Month award is given to the crew who is voted to be the safest on the site by their peers and by the management on the site.  Factors involved in determination of the award are completeness of JSA’s and behavioral observation cards, participation in weekly safety walk downs and general safety of the crew.  Pictured from left to right is Danny Murren, Anton Summers, Lyndon Vogan, Evan Howard, and Kenneth Rentiers.  Presenting the award is Bill Adams, Site [...]

By |2017-05-11T12:38:01+00:00May 11th, 2017|News|Comments Off on Celebrating Success for Our Elba Island Crew of the Month

Fundamental No. 26 – Celebrate Success

Celebrate Success - Catching people doing things right is more effective than catching them doing things wrong. Regularly give, receive and ask for meaningful acknowledgement and appreciation - in all directions throughout the company. Recognize Success We celebrate people on numerous occasions: congratulating them on birthdays, weddings, baby showers and so much more.  But do you remember to take the time to celebrate your hard-working team?  Do you commend their efforts towards achieving milestones?  Let’s not forget that a company’s greatest resource is it's employees. Without them very little would be achieved.  While some may wonder why you have to celebrate [...]

By |2017-02-24T17:49:59+00:00February 24th, 2017|News, Uncategorized|Comments Off on Fundamental No. 26 – Celebrate Success

Fundamental No. 24 – Be A Mentor

Be A Mentor--Take Responsibility, both formally and informally, to coach, guide, teach and mentor others. Sharing knowledge strengthens our team. The Mentor Everyday we are setting examples. Big and small, right or wrong, people are seeing us live and they are learning from our successes and our mistakes. Whether you know it or not, you are affecting someone, probably lots of someones. Once you know THAT you affect others, you can choose HOW you affect others. You can share your knowledge where before you might have kept quiet. Give and get insight and advice. Be a bridge for someone's success! Mentors play [...]

By |2017-02-09T21:13:17+00:00February 9th, 2017|News|Comments Off on Fundamental No. 24 – Be A Mentor

Fundamental No. 23 – Go the Extra Mile!

How to Succeed in Life Step One: Show up. 80% of life is showing up.  Isn’t that what Woody Allen said? Step Two: Do a good enough job that you don't get in trouble. Most people stop here. However, those that seek greatness know there is a third step. Step Three: Go the Extra Mile. Be willing to do whatever it takes to accomplish the job...plus a little bit more. Take the next step to solve the problem. Even if it takes doing something that's not in your job description, its the extra mile that separates the average person from the superstar. [...]

By |2017-02-02T13:48:45+00:00February 2nd, 2017|News|Comments Off on Fundamental No. 23 – Go the Extra Mile!