Monthly Archives: October 2015

Fundamental #19 – Practice Blameless Problem-Solving

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Practice Blameless Problem-Solving Apply your creativity, spirit, and enthusiasm to developing solutions, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve our processes so we don’t make the same mistake again.  Get smarter with every mistake. Learn from every experience. The Murren Way Do it safely, right, […]

Fundamental #16 – Walk In Your Customers Shoes

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Walk In Your Customers Shoes Think from their perspective.  Understand their challenges and frustrations, and find ways to make their jobs easier.  Seek to create win/win solutions.  This includes both internal and external customers. The Murren Way Do it safely, right, on time, and on budget. Through our diversified services, teamwork approach and total commitment […]